Part 1 - Of a two part undercover investigation. Wendy Saltzman of CBS exposes the unethical practice of "up selling" by several local Atlanta shops, and in some cases, selling work that was never done.  In each instance, the truck was brought back to the W.T. Standard's Atlanta location to be reinspected.
http://www.cbsatlanta.com/toughquestionsteam/21534949/detail.html

Part 2 - Wendy returns to each location and asks "the tough questions". 
http://www.cbsatlanta.com/video/21537597/index.html 


Earlier this year, Wendy Saltzman of CBS was made aware of local sales lots selling cars and trucks that were represented as accident free.  An inspection by a W.T. Standard collision center estimator uncovered the truth, and helped lead to changes in Carfax's practices of not receiving reports from major auctions, where most used cars are purchased. 
http://www.cbsatlanta.com/toughquestionsteam/21441414/detail.html 

Corinna Allen of Better Mornings Atlanta learned the hard way from Brad Cone, one of W.T. Standard's trusted Woodstock technicians, what changing oil is all about!
http://www.cbsatlanta.com/video/20684751/index.html